Threecolts New Releases and Feature Enhancements - 22nd Jun 2022

Improvement and Resolved Issues

‍Threecolts Settings

• Time zones: You can now set time zones in account settings. 

SellerBench

• FAQs are linked in the SellerBench dashboard:
  You can now easily navigate to the FAQs through the left-hand side menu bar.

TacticalArbitrage

• Subscription model change:
  TacticalArbitrage’s subscription model has changed to better align rates to usage. Base subscription rates will not be affected and most users won't be impacted.
  Please see here for more details.
• Customizable Dates in History Charts:
  You can now select a range for price history rather than just the pre-set options.

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• “Select 500” Button: a more user friendly function allowing users to select 500 categories at once:
  You can select the categories at the beginning, or you can select 500 specific categories to customize their search

• Remove Quantity >1:
  To minimize quantity mismatches (often due to data cleanliness on Amazon), you can now apply a filter to remove multi-pack items.

ChannelReply

• eBay "New Orders with Buyer's Notes Only" option added                                        ‍

By enabling "New Orders with Buyer's Notes Only," you can opt to only receive a New Order notification from ChannelReply if there's a buyer's note with the order.
This means you can avoid being flooded with unwanted order notifications but still get an email every time someone places an order with a note.

• Amazon Cancellation Data Now Supported:
  Integrate with Amazon's new cancellation system. Messages will now display the Cancel Status field in the Order section, as well as the Cancel Requested and Cancel Reason fields for each product in the order.
  This way, Amazon sellers can tell at a glance whether the customer has cancelled anything from the order and which items were cancelled.

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• Shopify Order Form Tags Documentation:
  If you are interested in setting up the Shopify contact form tags, you can now follow our detailed help doc here without needing to contact support for setup instructions.
• We've added support for Zoho Desk's Japan data center, meaning all Zoho Desk users can now install and use ChannelReply. Setup instructions for all Zoho Desk users are available here.
• To match the format used by Back Market, our Back Market subject lines have been updated to begin with the buyer's country code, followed by a spaced hyphen.

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About us

Threecolts acquires, launches, and grows eCommerce software & services, and owns other stellar businesses including Old Street Media, HotShp, SellerBench, Tactical Arbitrage, Bindwise, RefundSniper, ChannelReply, and FeedbackWhiz.

Old Street Media supports businesses with their advertising, inventory management, and other eCommerce services. We collaborate with over 4000 brands and have generated $600M in sales in the past year.

Reach out to HotShp for help with product titles, descriptions, bullet points, social posts, and blog posts.

Reach out to SellerBench for help with shipment reconciliation and FBA fee reimbursements. 99% of FBA sellers are owed money. Get your free audit today.

If you are more interested in the #1 Amazon Arbitrage software, try TacticalArbitrage. With over 6,000 users, TacticalArbitrage will help you discover profitable products to resell on Amazon.

Bindwise will help you to identify costly issues with your Amazon seller accounts. Receive instant Bindwise Alerts about everything related to your store on Amazon. 

RefundSniper is an international Amazon reimbursement service that runs audits on both Vendor Central and Seller Central. Find out how much you are owed by Amazon today.

If you're looking for a way to streamline multi-platform ecommerce support, ChannelReply has you covered. Cut your customer response time in half by having all your customer information in one hub. 

FeedbackWhiz is an Amazon sellers management software that helps merchants scale their business by automating email campaigns, improving seller feedback, getting more product reviews, monitoring listings, and analyzing profit and accounting data.

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