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Improve Your Hidden A9 Score for More Sales

Threecolts
Kennedell Amoo-Gottfried
Published
February 22, 2022
Modified
July 3, 2024
Improve your hidden A9 score for more sales

When you type something into Amazon, do you ever wonder what determines what comes up first? What exactly is it that will push your product to page 1 instead of page 5? 

The answer is A9, Amazon’s search engine algorithm. 

Staying on the right side of the A9 is crucial. Research shows that only around 30% of shoppers go past the first page, so optimizing for a higher ranking can make a massive difference in sales.

Embedded into A9 is the concept that by the time someone goes onto Amazon, they are pretty close to buying something already. You don’t typically go on to browse - most of the time you already have an idea of what you want, and you want to be given choices about the best option.

This makes it a relatively simpler algorithm than Google’s for example. Everything is commercially-minded and geared towards maximizing sales, and the factors affecting the A9 are no different.

What Is It Based On?

The system looks at three main areas to determine ranking: Relevance, Conversion Rate, and Customer Satisfaction. 

Each underlying factor will have some effect on your ranking - keeping an eye on all of them in a comprehensive way will have a significant impact on how your products are displayed.

Relevancy:

  • Features: How many product points do you have on your listing - The rule of thumb is to have at least five
  • Product Titles: Your ranking will respond to the effectiveness of your listing title, as a properly structured one will increase conversion rates. 
  • Product Description: Properly letting buyers know what they are buying will affect your ranking and search potential
  • Keywords: Research the most effective keywords to drive traffic to the listing
  • Category: Ensure that you select the narrowest and most relevant categories and sub-categories 
  • Specifications, brand, and manufacturer part number: All three of these will impact search results

Conversion Rate:

  • Sales Rank: The single most important factor in the A9 ranking. If your product is making Amazon money, it will be rewarded. The top earner gets the sought-after Best Seller badge.
  • Ratings and Reviews: If customers go through the trouble of leaving you good reviews, the algorithm will take notice 
  • Price and completeness: As far as conversions go, price tends to be the strongest determining factor, and it is bolstered by how complete the listing is.
  • Time and bounce rate: How long do people stay on the page? And how often do they just leave without buying anything? Both these things signal how interested people are in your item. Less interest means a lower rank. 
  • Questions: Buyers tend to have similar questions, and the more answers you have on your listing, the more chance you have of converting sales.

Customer Satisfaction:

  • Exit rate: Product pages that don’t make people leave Amazon will be ranked higher.
  • Order speed: Did the items get shipped in a timely fashion? Spoiler: shoppers care about that. A lot. 
  • Feedback: Negative feedback on your seller account will not help your ranking, buy box prospects, or your sales. 
  • Perfect Order Percentage: a measurement of how smoothly the order went from start to finish. A higher percentage means a higher ranking. 
  • Availability: Measures in-stock rate to see if items are available when people want to buy them. A high rate minimizes refunds and cancellations. 
  • Defect rate: Measures defects in sold items as a percentage of total sales over 60 days. Sellers should have below 1% to avoid deactivation, let alone a lower ranking.

What Else Can I Do?

While keeping an eye on the factors directly affecting the algorithm, you would do well to watch other peripheral factors that A9 doesn’t measure but that have a second-order effect on the factors it does measure. 

Having effective A+ content, for example, is not something A9 takes into account, but it will affect sales, reduce exit rates, and give you more space for features and descriptions. 

The A9 is, however, a constant work in progress. It is a maturing algorithm whose changes sometimes frustrate vendors trying to optimize their ranking. If you want to stay on top of it, it means constantly keeping up with the latest updates to keep your items at the top. 


About Us

Threecolts is a comprehensive suite of advanced ecommerce software solutions. We're designed to empower retail vendors and marketplace sellers on Amazon, Walmart, and beyond. Our tools optimize every aspect of ecommerce operations to ensure maximum profitability.

For sellers aiming to earn through reselling, Tactical Arbitrage helps you find hidden deals 5X faster. ScoutIQ provides instant insights for scoring in stores. DataSpark helps you get your next bestseller on Walmart Marketplace across over 14 million products in its database.

If you want to sell globally without storing, shipping, or risking money on inventory, SellerRunning simplifies cross-border dropshipping. We let you manage and expand your ecommerce business across multiple Amazon marketplaces seamlessly.

Managing products across leading ecommerce channels has never been easier either. ExportYourStore ensures hassle-free cross-listing and product syncing. Meanwhile, Hemi integrates over 100 ecommerce platforms, handling everything from inventory to logistics.

For efficient financial operations, FeedbackWhiz Profits offers a robust ecommerce accounting solution. We give you total control over your finances. You can track earnings and spending and visualize financial data without much effort.

You can also enhance your customer service with ChannelReply. Centralize marketplace communications through order data alongside support tickets from major marketplaces. Meanwhile, Onsite Support combines AI tools and custom-built help centers to amp up your support capacity. With these two, you can ensure that your customer service team can do more with less work.

Simplify Amazon operations with InventoryLab. It's an all-in-one solution that enhances everything from sourcing to logistics to accounting. We make inventory management and business workflows as streamlined as possible, so you won’t have to think about it.

Protect your profits with our advanced recovery solutions. DimeTyd Amazon helps 1P vendors recover lost revenues from overbilling and inventory discrepancies. DimeTyd Walmart simplifies the process of disputing unacknowledged shipments and organizing deductions. DimeTyd Sellers offers comprehensive monitoring and dispute resolution for Amazon FBA.

Automate your pricing strategies with SmartRepricer. We'll help you stay competitive by adjusting prices automatically based on custom rules. You can make sure that you always win the Buy Box with just a few clicks.

Finally, safeguard your online reputation with our reviews and alerts solutions. FeedbackWhiz Emails lets you handle Amazon review requests with personalized feedback campaigns. CR Feedback offers cost-effective feedback gathering for eBay and Amazon review requests. FeedbackWhiz Alerts keeps you informed with timely notifications on reviews, threats to your listings, and other important events.

Learn with Threecolts

Small group workshops to help you learn, optimize, and grow.