Why even upgrade to Seller 365 Reseller Pro?

Already using Seller 365 Reseller? Good start. But if you’re still on the base plan, here’s something worth rethinking: Pro drops your reimbursement commission to just 5%, compared to 15% on Standard and Teams.

Here’s why upgrading to Seller 365 Reseller Pro is one of the smarter moves you can make this year.

The reimbursement advantage that actually adds up

Every Seller 365 plan now includes Reimbursements, so recovering money Amazon owes you isn’t the question anymore. The question is how much of that recovered money you actually keep. On Reseller Pro, that’s 95 cents of every dollar. On Standard or Teams, it’s 85 cents.

For context, most standalone reimbursement services charge 15% to 25% of recovered funds, and some charge even more for a fully hands-off, dedicated-manager experience. Pro’s 5% undercuts nearly all of them while still giving you the same hands-off service.

How reimbursements work on Pro

Our system and dedicated case managers dig through your account looking for money Amazon owes you, across more than 30 different scenarios where Amazon’s errors might be sitting in your account instead of yours:

• Lost or damaged FBA inventory
• Wrong weight and dimension fees
• Customer returns that went missing
• FBA receiving mistakes
• Overcharged storage fees
• Vanished inbound shipments

You don’t have to lift a finger for any of it. Our experts scan your account, spot the money, file the claims, and Amazon deposits the recovered amount straight into your account. You keep 95% of it on Pro. For the mechanics of how the audit and filing process actually runs, see how Seller 365 Reimbursements works.

What else comes with Pro

The reimbursement rate alone makes Pro worth a look, but it’s not the only upgrade packed in.

10x higher limits across the board:

• SmartRepricer: Manage 50,000 listings instead of 5,000, which matters if you’re fighting to keep the Buy Box across a large catalog
• FeedbackWhiz Alerts: Monitor 500 listings instead of 100
• FeedbackWhiz Emails: Send unlimited emails across unlimited marketplaces
• Tactical Arbitrage: Queue up 40 searches and run up to 10 simultaneously, useful if you’re scaling how you source products at volume

Other Pro-only features:

• Priority support: Get help in 30 minutes instead of 24 hours. When something breaks during peak season, that response time difference can save real sales.
• Room for your whole team: Like Teams, Pro gives you 10 user accounts. Set permissions, delegate tasks, and track who’s doing what, instead of sharing one login across your whole team.

Should you upgrade right now?

Consider making the move if any of these sound like you:

• You’re pushing more than $20K in monthly sales
• You want a lower cut taken out of your reimbursement recoveries
• You’re juggling over 1,000 SKUs
• Waiting 24 hours for support makes you nervous
• You’ve got people helping run the business
• You’re active across multiple marketplaces

Even without all of these applying to you, the math is worth running. If your reimbursement recoveries are high enough, that 10-point commission gap between Pro and Standard can offset a meaningful chunk of the plan’s higher cost on its own. 

Every day on the base plan is a day where Amazon’s errors are getting recovered at a smaller cut for you than they need to be. Make the switch.

Upgrade to Seller 365 Reseller Pro today →

For a broader look at what’s worth prioritizing as you scale, our Seller 365 best practices guide is a good next read.